The Benefits to You
Oakes and Terry is a multi-service cleaning contractor based in Yorkshire. You can expect a personalised service targeted at your specific requirements.
You do not have to worry about whether you have made the right decision employing us as a contractor. We are an established company with over 37 years of operating experience. Our staff are trusted and valued by blue chip organisations and SMEs alike.
We put your needs at the centre of our service which means that you get a......
- Level of service that matches your requirements
- A quality service from a customer oriented business that cares about your reputation and making you look good to your customers
- The direct involvement of the owners results in a very reliable and responsive business
- We use and supply environmentally friendly products which will meet your promises to your stakeholders and that fit with your business strategy
- You select which services you require and these are then delivered in an integrated package. A single invoice or seperate invoices as required to integrate with your management systems
- You get more management time because we try to impact your business in a positive way only
- An ever improving service offering achieved by using regular monitoring to support Continuous Improvement and effective communication at all levels
- We minimise your exposure to the risks associated with employing a contractor by undertaking regular Third Party assessments of our approach and commitment to H&S
Customer Oriented
As a customer centric business we pride ourselves in our approach to customer care. You will deal directly with the owners of the business who are empowered to address any issue arising and care about the quality of the service delivery. This direct line of communication allows you to get a very responsive service to your needs. We are also proactive in delivering the service that we offer. If we do not think something is right we will do something about it. We believe the route to our success is through effective communication between ourselves, the customer, and our staff. It is our policy to always respond immediately to any issues that a customer may have. Our customer care programme aims to provide a personalised service that is as good after a year as it is after the first week. As a long standing commercial cleaning contractor we are sure you will find our service to be reliable and of the highest order.
And Finally.....
Overall, we believe as a customer oriented business we are committed to a successful relationship between customer, staff, and Oakes and Terry. As such the organisation is geared to providing you with a range of benefits that mean that you need to spend less time managing our contract.
Contact us now either by email or telephone to discuss your requirements.